FAQ

At Translation Empire we focus on translation, should you need an Interpreter however please refer to our very accomplished sister company Language Empire http://www.language-empire.com/ Translators focus on the written word whereas Interpreters attend appointments, meetings etc. and help with oral communication. It could be that you need both, a Translator to translate an appointment letter and an Interpreter present at the appointment to aid with communication, should this be the case, we are happy to organise this for you.

Here at Translation Empire, we are proud of our fast turnaround times. We constantly liaise with Translators and know how much work he/she has and how quickly they would be able to complete a translation. We advise of realistic timeframes depending on word count but for a document submitted in the morning with less than a 1000 words, it would take less than a day. For documents with a high Word Count and a short timeframe, we can divide between several translators to ensure the translation will be completed and proofread within the tight deadline.

Yes. We frequently receive requests to translate passports, birth certificates, marriage certificates, visa documentation and baptism records. We have official stamps which contain all of our information such as registration no. and member of ATC logo which all embassies, Foreign Offices and the Home Office happily accept.

We translate for a wide variety of industries (legal, medical, financial, manufacturing etc.) public organisations (schools, universities, local councils, the NHS, dentists etc.) and private clients (solicitors, retail companies, charities, individuals etc.) please see Industry Sectors for more details however, the relevant question really is… “Who do we not translate for?” and the answer is nobody! We have a wide network of Translators who all have different specialist knowledge so we are confident that we can attend to any translation request.

If your company has a contract with us, simply quote a cost code, alternatively if you haven’t had any translations with us before, after agreeing a quote, we will provide our bank details to you and you can simply send a bank transfer via BACS.

We are constantly striving to maintain our excellent standards and improve on our already existing relationships with clients i.e. through feedback forms.

We have a network of over 2700 experienced, qualified linguists who are native speakers, experts in their subject areas, rigorously tested and trained, selected and evaluated prior to their registrations with us.